In addition to our core product offering of management software, TWS aims to add value with offers of professional services through its diversified and experienced staff. Services offered include strategic business consulting, business system analysis and IT strategy.

Strategic Business Consulting and System Analysis

We know your industry is defined in global terms, and your success requires that you maintain a distant edge from your competitors. With a fluent understanding of your business terms and processes, our consultants will configure the behavior of TWS System Modules to meet your immediate and long-term business goals. We recognize your objectives and with our industry-leading technology and Agri-Business knowledge we will ensure they are achieved.

Support

TWS clients are able to Login to our online Customer Care Center and access information such as Account Invoices, CSR Inquiries and current software updates. Our Customer Care Center offers full tracking of your reported issues, from Problem to Resolution. In addition clients can Register for Training Seminars and submit service requests. Our Support Department ensures that every TWS customer has the opportunity to be successful with our products by providing both the information and the tools for timely resolution of customer issues. And our ongoing maintenance updates ensure that you get continuous value from your TWS Systems.

Training

TWS training services will ensure the appropriate setup for your unique business policies and procedures - and continuous, educated operation by your staff. Our implementation process incorporates both Web-based and onsite assistance.